Effective Date: April 10, 2025
At Haute Hostess (the “Website”), we value your privacy and are committed to safeguarding any personal data you share with us. This Privacy Policy explains how we collect, use, and protect your information in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
1. Information We Collect
We collect information that you provide to us directly and information we gather automatically when you use our services.
Personal Information You Provide:
- Contact Information: We may collect your name, email address, phone number, and postal address when you subscribe to our newsletter, contact us, or complete a form on our website.
- Account Information: If you create an account or place an order, we may collect your username, password, and payment information.
- Content Submissions: If you submit content or participate in a promotion, we may collect the content you provide.
Information We Collect Automatically:
- Cookies and Tracking Technologies: We use cookies and similar technologies to track activity on our Website. These technologies collect data such as IP addresses, browser type, device type, and usage patterns. You can manage cookie preferences through your browser settings.
- Analytics: We may use third-party services, such as Google Analytics, to collect non-personal information about how you interact with our Website.
2. Legal Basis for Processing Personal Data
We process your personal data based on the following legal grounds:
- Consent: When you provide your consent to receive communications, subscribe to our services, or interact with our Website.
- Contractual Necessity: When processing is necessary to fulfill our contractual obligations to you (e.g., to provide products or services you have requested).
- Legitimate Interests: We may process your data for our legitimate interests, such as improving our Website and services, marketing, and customer support, provided these interests do not override your rights and freedoms.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our Website and services.
- To process orders, provide customer support, and communicate with you.
- To send newsletters, updates, promotions, and offers that you have opted into.
- To analyze website usage and user engagement to improve our content and services.
- To comply with legal obligations, resolve disputes, and enforce our agreements.
4. Sharing Your Information
We may share your personal data with third parties under the following circumstances:
- Service Providers: We may share your data with third-party service providers who help us with our operations (e.g., payment processors, email marketing services, analytics providers).
- Legal Compliance: We may disclose your data to comply with legal obligations, such as responding to a subpoena or legal request, or to protect our rights and interests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy, and in accordance with our legal obligations, such as tax and accounting requirements. When your data is no longer needed, we will delete or anonymize it.
6. Your Data Protection Rights
As a data subject under the GDPR, you have the following rights:
- Right of Access: You have the right to request a copy of the personal data we hold about you.
- Right to Rectification: You can request correction of any inaccuracies in the personal data we hold about you.
- Right to Erasure: You may request the deletion of your personal data under certain conditions.
- Right to Restrict Processing: You can request the restriction of processing of your personal data in certain situations.
- Right to Data Portability: You have the right to request a transfer of your personal data to another organization.
- Right to Object: You can object to the processing of your personal data in certain circumstances.
- Right to Withdraw Consent: If we process your data based on your consent, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us at [email protected].
7. Security of Your Data
We use reasonable technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no security system is perfect, and we cannot guarantee the absolute security of your information.
8. International Data Transfers
If you are located outside of the European Economic Area (EEA), please note that your personal data may be transferred to, stored, or processed in a country outside the EEA. By using our Website, you consent to such transfers in compliance with the applicable data protection laws.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Effective Date” at the top. We encourage you to review this policy periodically to stay informed about how we protect your data.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Email: [email protected]